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            Contact us – Canadian Food Inspection Agency

            Find contact information for offices, questions, complaints, appeals, applications or permissions.

            We cannot provide medical advice.

            If you think something you ate or drank made you sick, seek medical attention.

            General enquiries

            • 1-800-442-2342 (Canada and U.S.)
            • 1-613-773-2342 (local or international)
            • Hours are 8 am to 8 pm (EST), Monday to Friday, except holidays.
            • Submit a question

            Office telephone directory

            Find an office specializing in food safety, plant or animal health.

            Media enquiries

            For journalists only.

            National Import Service Centre

            Request an authorization or get help with import requirements.

            My CFIA Account and permissions

            Licenses, permits, registrations, exemptions, authorizations, and permissions to move.

            Food safety or labelling issues

            How to report a concern.

            Complaints and appeals

            Steps to send a complaint or appeal a CFIA decision.

            Pre-market applications

            Livestock feed, Plant Breeders' Rights, fertilizer, crop variety, plant with novel traits, veterinary biologic.

            Produce inspections

            To resolve buyer-seller disputes over the quality of shipped fresh fruit and vegetables.

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